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Posted on: August 16, 2023

Lost and Found

Lost and Found

If you leave something on board our aircraft, we recommend you go to the United Ap on your phone or  fill out this form. Make sure you provide a detailed description of the lost item, including the brand, color, size and any distinguishing features. For example, if you’ve lost your laptop, provide the serial number for it.

After you submit the form, we’ll send you a confirmation email with a tracking number. We know you’ll be eager for answers, but we ask you don’t send a separate email.

Next steps

If we find your lost item, we’ll send an email with simple instructions on how to get it back. We’ll also send an email if we can’t find your lost item within 30 days.

Other lost items

If you’re missing something and didn’t leave it on board our aircraft, you have a few options:

  • Visit our page about delayed bags if your bags haven’t arrived to your destination yet
  • Visit our page about missing items from checked bags if you’re missing something from a checked bag
  • Contact the TSA at 1-866-289-9673 or on their website if you leave something at a TSA security checkpoint

Additional Info...
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